The Align System is designed to make your bedding work better for you.

The Align Duvet System fastens your duvet insert to your duvet cover with snaps on the sides and the top so your cover stays in place night after night.

The Align Sheet Set fastens the flat sheet to the fitted sheet so you can skip the hassle of endless tucking.

Our Fitted Sheets have a 17” pocket depth to accommodate thicker mattresses. We also added elastic in all four corners to ensure a snug fit on thinner mattresses as well.

We don't see them as "oversized", we see them as the right size. Current bedding options simply don't give you enough coverage, or don't fit well together and we wanted to fix that.

We incur substantially more in material costs to offer generously sized products because we want to offer the best customer experience. For more information, refer to https://sierradreams.com/pages/about-you

We felt there was a happy medium between the standard bath towel and bath sheet. We designed them to fully wrap around you and give a substantial, luxurious look in your bathroom.

Please see tailored instructions in our care guides on our site product pages and attached physical care labels.

Once an order is placed, it cannot be modified or canceled. If you no longer wish to keep the ordered items, please visit https://sierradreams.com/pages/returns after receiving your package to begin the simple return process.

We don't play pricing games. Sierra Dreams isn't about endless sales or markdowns. It's about giving you lasting luxury at a price that reflects the true quality. When we do offer promotions, they're thoughtful, limited, and designed to add more value, not to cheapen what you've already purchased.

We currently offer virtual gift cards for purchase online. You can find them here. When adding to your cart, you'll enter the recipient's name and email address in the "Gifting this order?' section. You can also include a personalized gift note and choose the delivery date.

We offer a hassle-free return policy to give you confidence in your purchase.

1. 30-day full refund or store credit: No questions asked.

2. Final sale items: Certain items may be marked as final sale and not eligible for return.

3. If your order arrives damaged or defective, please contact us for a replacement within 7 days of delivery.

For assistance, contact Customer Experience at cx@sierradreams.com.

To start a return, please log in to your customer account, open your orders, and initiate the return process. It will provide the necessary return instructions, including the shipping address and applicable guidelines. Please note that the original payment method may be refunded, depending on our return policy. 

Our return processing time is approximately two weeks. If you haven't received your refund within this period, please Customer Experience at cx@sierradreams.com.

Refunds: After we receive your returned item, we will send you an email confirmation to notify you that the return has been processed.

Store Credit: After receiving your return, we will email you about your store credit that can be used for future purchases.

For any inquiries, please contact Customer Experience at cx@sierradreams.com between 9 AM and 5 PM Pacific Time, Monday to Friday. We’re happy to assist and will respond within 2 business days.

Yes, you can return washed items within 60 days. Below is our complete return and exchange policy.

We want you to love your Sierra Dreams products! If you’re unsatisfied, we offer a hassle-free return and exchange policy to give you confidence in your purchase.

Easy Returns:

1. 60-Day Full Refund, Exchange, or Store Credit: No questions asked; you may return your item(s) for a full refund within 60 days of delivery.

2. Final Sale Items: Certain personalized or clearance items may be marked as final sale and not eligible for return.

3. If your order arrives damaged or defective, please contact us for a replacement within 7 days of delivery.

Returns and exchanges are subject to our standard terms and conditions. For assistance, contact Customer Experience at CX@sierradreams.com.